Confidential communication in Trade and Industry

Ensure competitive edge by sharing technical product documents, development projects and patents securely. Communicate safely both nationally and internationally.

Confidential data in Trade and Industry

Classified information is being handled continuously in the Trade and Industry sectors. Messages containing confidential information is exchanged with customers and partners alike. It’s important for the company to know where everywhere the confidential information is situated and who has access to it.

In trade and industry confidential information is included, for example, in:

  • Information related to product development
  • Information related to investments
  • Various reports
  • Customer data
  • Agreements
  • Personal records
  • Strategic plans
  • Development projects
  • Financial data
  • Future mergers and acquisitions
  • Patent issues
  • Information related to personnel

Securing information in trade and industry

Email encryption in industry and trade sector

In trade and industry sector, reliability, confidentiality and privacy are important. With an email encryption solution, confidential and classified information remains encrypted. The recipient of a message may also be individually identified if it is to be ensured that only the person to whom it is intended will be able to access the information. Automation can also prevent human errors and even encrypt messages automatically if they contain, for example, files or keywords marked as confidential.

Secure electronic forms in trade and industry

In trade sector job applications, offers and customer feedbacks etc. can easily be collected with electronic forms. A form can be open for all, or the person filling the form can be identified, even with bank credentials if needed. Likewise in industrial business environment the handling and the receiving of background information or reclamations is made fast and efficient. For example, information about absences can be sent automatically and securely to occupational health care.

File sharing and group messaging in secure workspace

Companies have to share files and messages with different stakeholders, which contain confidential information. In internal communication, the preservation of data is easier to manage but, for example, the company board and management team, as well as some projects, usually act outside these parameters. For example, the above mentioned groups contain external members outside the company. Therefore there’s a need to store the data outside the company’s internal network so externals can also access it.

In secure, electronic workspace it’s possible for a company to determine where the confidential data is located and give access to users with unique email-addresses and define different security levels to each user. The security levels can be determined all the way up to bank identification level. With the solution the latest version of data is always available and the files and messages are not moving separately through different communication media. The solution is widely customizable for different use cases, anywhere from a collaborative workspace to a dedicated data bank. When the communication takes place in an electronic workspace, the company knows where its information is located.

Read more about our solutions to different industries

Case: Secure handling of data subject access requests

With the EU General Data Protection Regulation (GDPR), the Data Protection Officer receives countless subject access requests. How to receive these requests securely, handle them confidentially and send the information safely to the data subject?

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Case: Commmunicating confidentially with customers abroad

One government institute has customers widely in Finland but also Finnish customers abroad. One target group for example is students doing their degree abroad, and exchange students. Communication with them must be done on a regular basis and it should be as smooth and inexpensive as possible.

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Case: Collecting necessary information with safe forms

In one municipality, a variety of information was received in connection with e-services. These included registrations, appointments, initiating a matter and giving feedback.

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Case: Avoiding human errors

An insurance company found out that customer's confidential information was accidentally sent by e-mail without protection. Nowadays, the company uses an application that identifies confidential content and automatically protects the outgoing email. Errors are prevented in advance and the company's responsibilities are in order.

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Case: Collecting confidential data in recruitment

A trading company recruits dozens of employees each year. Especially during the summer season the company has a need for extra labor, and a rapid recruitment process is necessary due to a large turnover of employees. How to get a secure channel for the submission of job applications?

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