State security and the protection of citizens' information is vital. Comply with legislation by securing confidential information in electronic communications.
Organizations in the public sector handle a lot of confidential and sensitive information and it’s vital that the information is not leaked outside the company. In Finland, for example, the personal data act and the GDPR set the demands for how to handle confidential information in the public sector.
In public sector confidential information can be, for example:
E-mail encryption gives the possibility for fast and secure e-mail communication. Identifying the recipient can be done with strong electronic identification. Encrypted e-mail enables efficient communication even outside business hours. The recipient can reply to the message using the same encrypted channel and it’s possible to attach large files to an encrypted e-mail. Also ST IV and ST III (in Finland) security classified communication is possible.
For organizations in the public sector it is crucial to digitalize processes to enable fast and efficient electronic services. Electronic form solution gives the organization the ability to provide e-services and helps with collecting structured information from the customers and stakeholders. To prevent manually processing data, this information can be integrated to already existing systems. Electronic forms can also be used, for example, to ask for files referring to estate inventory.
File sharing and discussion in various projects can be done securely in an electronic workspace. It’s easy to create new rooms for projects to help with communication with internal and outside users alike. Especially the global use has been made effortless. Depending on the sensitivity of the information being processed a security level for the room can be set that is in correspond to the classification of material done by the organization.
Companies constantly face situations where files with company’s critical, confidential, information must also be shared outside the company: to board members, consultants or, for example, to network of subcontractors. Internal tools may be functional, but they rarely bend to be used between different organizations.
Especially the public sector uses a lot of so-called electronic forms which in reality are only files on a website that customer has to fill, print and sign by hand and then return by post. In practice, this is not electronic service and hardly supports online customer service.
Have you ever thought that the signing process can take days or even weeks in worst cases? Documents are sent between several recipients as the signatures are still handled in a traditional way. Electronic signature solution enables quick and easy way to sign documents regardless of where the parties are.
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